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About Us

Who Are We?

Welcome to bbta.com.au, Australia Largest Online Tool and Machinery Store.

With 100's of products, from a range of top international and local brands, all at amazingly low prices, our goal is to make buying online simple and effective.

bbta.com.au has been selling items online at highly discounted prices since May 2006 and we are launching our new look website in 2014 with a much greater range and even better prices.

Since 2006 our site has grown from strength to strength, our range has increased dramatically –  and we have been the online retail leader in driving prices down and delivering value for our customers.

When shopping at bbta.com.au you will save up to 80% off retail prices on quality branded products.This saving doesn't mean you have to compromise on any of the normal 'bells and whistles' you are accustomed to when shopping in your favourite retail stores. We offer a No Questions Asked 14 Day Money Back Guarantee, Low Price Guarantee which ensures you always pay the lowest prices even after your purchase, warranties and transit insurance, awesome customer service over email or via our telephone hotline, and you can even come and see us in person if you want to check something out yourself.

As our prices are so low we often sell out of items quickly. To ensure you don't miss out on a bargain, we offer a free newsletter service for new product arrivals, free shipping, discount coupons and other great promotions. Click Here if you wish to subscribe to our newsletters.

 

You have told us that product information needs to be really clear and useful in making purchase decisions.

So we:

  • Have product pictures that are much bigger than most retail website, to make the products you are buying even clearer
  • Feature Product Reviews so you know what other customers have thought about the product.
  • Make it easy to find all product details, warranty and delivery information
  • Have a contact number just in case you are a little unsure about buying online.

You told us good customer service is all-important. We're constantly working on it, but some of the ways we think we already offer great customer service are:

  • We love getting your calls and emails to our customer service centre based here in our warehouse in Wollongong, so we've made sure that wherever you are in the site, you can find our contact details
  • We want you to be confident when you buy from us, which is why we have a No-Questions-Asked 14 Day money back guarantee and warranties on all our products
  • Added extended product warranties to many of our products to give you peace of mind that your product will be covered for years to come

How Can We Offer Such Competitive Low Prices?

Being a retailer that sells predominantly online we are able to provide a 24-hour 7-days a week service at a substantially lower cost base than traditional bricks and mortar retailers who have to operate many physical stores with high rents, wages and distribution overheads. Because we don't have these overheads we do not need to charge the same high margins they require in order to sustain their businesses.

And that's why we can offer amazing prices on an ever-increasing range of quality products and brands, so you can enjoy the thrill of getting exactly what you want at a bargain price.

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